Frequently Asked Questions

Professional Flooring Installation

At the time of purchase, Denver Carpet and Hardwood has professionals of flooring installation waiting for you. Denver Carpet and Hardwood will arrange all the installation with you so you will know exactly who your installer is. We can tell you everything about that person to make you feel more comfortable with this individual in your home completing the flooring installation.

When Denver Carpet and Hardwood comes to your home for your free in-home estimate we will measure your home and get an exact amount that is required for the home. Once you make a decision on the product, we can give you an exact dollar amount for your new carpet. Below are some standard things the homeowner will need to do to prepare for their professional flooring installation by Denver Carpet and Hardwood.

Although most installers will move the large furniture for a small fee, the homeowners are responsible for all breakables like vases, lamps, collectibles, and dishes before the installer arrives. You should also detach wiring from TVs, DVD players, stereos, and computers. Also the desktops, tabletops and bookshelves should be cleared.

Denver Carpet and Hardwood’s floor installers will move your more cumbersome items for an additional fee that is not included in the fee for furniture moving. These more cumbersome items include pianos, pool tables, aquariums and oversized furniture.

Some doors may need trimming to accommodate the thickness of the new flooring. Doors that do not open and close properly due to the new floor may be removed during installation, and it will be up to you to have the doors cut and re-hung.

It may be necessary to remove moldings and reattach them during installation. Because some moldings, particularly quarter round, are fragile, breakage could occur. If it does, you will be responsible for replacing them. Scratches or nicks to baseboards are also a possibility, and you will be responsible for the touchups. Your professional flooring installers will be careful, but things do happen, so be prepared!

Professional installers aren’t typically skilled in plumbing or electrical work. They will remove appliances from the room to install your flooring under or around them, but they do not typically disconnect or reconnect gas, water, or direct wired appliances. Most installer also won’t disconnect computer systems.

All sheets, blankets, and spreads should be removed from beds before the installers arrive. All items from the tops of dressers and from closet floors should be cleared.

All floor coverings need to be installed over a structurally sound and properly installed subfloor. Any wood that has been damaged by insects, water or other factors should be repaired prior to carpet installation.

Denver Carpet and Hardwood will remove the existing carpet and pad and haul it all away for a small fee.

Installers provide the know-how, the equipment, and the muscle; you provide the power. Installer will need to use your power for their electrical tools, and they will typically use such areas as porches or patios to store equipment.

Either the night before or the morning of your installation, vacuum the old carpet to minimize the airborne dust and particles that removing it will cause. Denver Carpet and Hardwood’s flooring installation professionals will sweep the sub-floor really good to remove all dirt that has worked its way to the floor over the years.